MAY 2024 9logisticstechoutlook.comtechnologies that do not bring the appropriate benefits to solve problems. Based on our journey of navigating this effort, I found it beneficial to share a couple of high points of thought for organizations diving into the digitalization and automation realm:1. Anticipate the complexity of what you are really trying to solve and develop realistic expectations: While the technologies are seemingly advancing at an exponential rate, defining the real solutions immediately available versus theoretical is imperative. 2. Change is hard; embrace it: Even after finding the right technology, that's when the real work begins. 3. Implementation, integration, retirement of old systems, and training take significant resources in terms of people and time. Identifying processes that could change individual users' daily practices must be coupled with their buy-in to find success. 4. Be flexible and resilient: It is no secret that new technologies are being advanced at an exponential rate. Commitment on this journey means that solutions identified today may not be the right solution for tomorrow. Finding and adopting new technologies require commitment. There will be a cost (in many different forms) to embracing digitalization and automation in your organization. Are you ready for them?5. Find out when to sprint while racing in a marathon: A standout challenge that my team has experienced is finding ways to sprint in terms of adopting new technologies in an environment with shrinking resources while also playing the long game in sustaining the overarching goal of digitalization. This is certainly not a comprehensive list, and a simple Google search can find many relevant opinions on the topic. However, when asked to write on the subject, I felt this showcased the relevant learnings I have gained throughout my career. I hope others can explore these ideas further as they pursue their own digitalization and automation paths. While the technologies are seemingly advancing at an exponential rate, defining the real solutions immediately available versus theoretical is imperative
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